Refund policy

Every Taaravi saree is handwoven and hand-checked before it leaves us. If something isn't right, we'll make it right.

• Write to us at support@taaravi.in  or WhatsApp 9892334018 within 48 hours of delivery.
• Share your order number, clear photos of the issue and an unboxing video (from opening the sealed parcel).
• Once approved, we arrange a free pickup. You can choose an exchange for the same or another saree, or store credit for the full amount you paid.
• Shipping is free both ways for damaged, defective or wrong items.

• Request an exchange or store credit within 7 days of delivery.
• The saree must be unused, unwashed, unaltered, with tags, original folds and packaging intact.
•  Store credit is valid for 3 months and can be used on any Taaravi product.
• For an exchange, if the new saree costs more you pay the difference; if it costs less, the balance is issued as store credit.
• One exchange per order. You can ship the saree to us yourself, or we can arrange pickup for ₹150, deducted from your credit.

• Sarees with fall-pico, tassels, blouse stitching or any other custom work done at your request.
• Blouse pieces that have been cut or stitched.
• Items bought on sale or with a clearance tag.
• Gift cards.
• Items that show signs of use, washing, perfume or damage after delivery.

Small slubs, uneven weave, minor thread pulls, slight differences in colour from screen images and variations of 1–2 inches in length are natural to handwoven textiles.

They are marks of the weaver's hand, not defects.

• We do not offer cash refunds on delivered orders. Every approved return is settled as an exchange or store credit.
• Store credit is issued within 5–7 working days after the saree reaches us and passes a quality check, and is valid for 3 months.
• Cash refunds apply only to orders cancelled before dispatch, or cancelled by Taaravi. Prepaid orders go back to the original payment method; your bank may take a few more days to reflect it.
• For change-of-mind exchanges, shipping and COD charges are not credited.

For international orders, we offer an exchange or store credit only for damaged, defective or wrong items reported within 48 hours.

Please do not ship anything back before we confirm — we will guide you so you are not charged customs duty twice.

Email: support@taaravi.in · WhatsApp: 9892334018 · Mon–Sat, 10 am–6 pm IST

We reply within 48 hours.